Penny is a fantastic presenter, highly motivated and energetic, immediately created a great rapport with the audience. The content was adapted extremely well for the purpose of engaging and creating a more proactive approach to selling and working with our broker customers. Penny came highly recommended, and did not disappoint! – Branch Manager, NZI
I am a master facilitator of training programmes, workshops, retreats, experiences, events, webinars and more.
For any group of people to be successful working together, they need to spend quality time exploring ‘how’ they work together, not just the ‘what’ – the work.
As the individuals settle down to the work, their individual agendas, needs, personalities, experiences and beliefs will rise to the surface. It is this that can sabotage the work, goals and relationships. This is what wastes time, money and outcomes, as well as potentially causing unhelpful emotions and behaviour, and damaging relationships.
Facilitation Mastery
As a master facilitator I hold the desired outcome (purpose) central to the work the group is doing. Through clever design, I focus on the individuals and the group, utilising the group energy to deliver.
I instinctively observe each person’s style, motivation, how each thinks and interacts; their fears and barriers. And I draw out the best in each person by observing their strengths and standing for the best they can be through my communication and interactions. They feel it and rise to it.
Through appropriate activities and the group dynamics I engage, challenge, develop and support to achieve the goal. And I operate as a chameleon, flexing swiftly to communicate effectively at the right level, in the right way for the individual and group.
Penny’s extraordinary facilitation showed huge insight, intuition and respectful challenge which was coupled with expert leadership knowledge, experiences and intellect. – GM Organisational Development
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Do you need to
- Create a one team approach from merged teams/ individuals?
There may be different practices, processes, behaviours, change resistance and/ or change of capabilities and goals. - Have your inherited teams become high performing?
There may be strong personalities, unhealthy behaviours, different views and low trust. - Shift mindsets of teams from ‘what we believe is right’ to ‘what the customer needs’?
Teams need to view each other as internal customers and be more collaborative and agile in their work (as well as focus on the external customer). - Have a team performing well, shifting up a gear and re-energising?
All teams will drop-off from high performance at times and need to be re-energised, re-focused and have new challenges and goals. - Create a high performing group of people who must work effectively and efficiently together?
Example: a board/ committee spends too long in meetings off-target, and lets differing agendas and ‘politics’ get in the way of achieving. - Kick off a long term project and have the right foundations in place?
Through a fast paced yet thorough and rigour experience, the team emerge ready to hit the ground running. - Create an experience for a group of people at a conference that energises, motivates and where they learn something new?
The group need to learn how to perform better (e.g. have challenging conversations) and you want it achieved through fun, quizzes, activities and lots of interaction.
Penny work with people of any background, level or industry and still have them leave the room believing they can be more than they ever thought possible. – HR Professional
Facilitation Examples
I have over 30 years of real diverse successful examples, with a few listed here.
- BNZ, Product and Operations Executive Team, ‘Strategic Planning’ event
At an offsite over two days, I facilitated this event. It included sessions that were informational as well as workshopping strategy, planning and team function. - Capital and Coast District Health Board, (The Mental Health, Addictions & Intellectual Disability Service (MHAIDS)) event
A one day event for eighty administrative staff entitled ‘Our Growing Edge’. A blend of learning, connection, recognition, refining practices and operating more efficiently and effectively as one team. - AsureQuality, Better Managing ‘Conflict’ Situations, Field Technician Officers
A two hour workshop with over sixty participants, where learning was fun, interactive, fast, practical and tool based – quizzes, prizes and challenges. - Women in Business Conference, ‘Women Leading’
A one hour presentation delivered in person in New Zealand, whilst being viewed virtually in Australia. A range of important topics were covered with question and answer sessions. - Massey University, Sustainable Futures Hub, ‘Ethical Leadership’
This presentation/ workshop was for both academic and non-academic employees and students. Ethical Leadership linked to sustainability (in its widest sense) was explored as a future leadership approach.
Penny is an excellent facilitator, which means that she was able to help us generate tangible results from a short strategic planning offsite. Feedback from the team was that it was one of the most productive and effective strategy workshops they’d ever done, and Penny played a big role in that.-Director, Product and Operations, BNZ
Penny can take the toughest critic or non-believer and find a way to reach them on an individual level and get them to ‘step-up’ to the challenge she is trying to facilitate them through. – GM People and Culture
