Leadership

People Leadership Development

“The clarity you gave me around the delivery tools and resources for my leadership role, and you ‘walking the walk’ was inspirational and motivating” - leadership participant

I am highly experienced, knowledgeable and passionate about growing great leaders.

My experience spans across all levels of leadership within an organisation from Supervisor to Executive and across most industries e.g. meatworkers, aircraft engineers, accountants, scientists, architects. I know great leadership and people. The ‘what’ and ‘how’ is therefore customised to each group.

I have run everything from one hour webinars and half day workshops to extensive leadership programmes run over a year or more and have designed virtual and online offerings. At a strategic level I developed leadership competencies and frameworks. As a leader, it is vital to role-model all you expect from your people, so when I am facilitating learning I live and demonstrate the best practice leadership behaviour and the organisational values.

- My knowledge is globally extensive, understanding and working with many diverse models of leadership and being able to pull from them, the key capabilities a leaders requires in their role to succeed.

“I Gained more out of this two day course than I have attending numerous courses, great instructor” - leadership participant

Contact Penny now to discuss your leadership requirements.

Jasmax

Leadership Programme

Need: Senior level/ Principle Architects to ‘get’ leading people and the business, rather than running projects and designing.

How: I created a highly customised programme suited to the environment and how this group liked to learn and develop. This included bite-sized pieces, diverse media, highly interactive and practical with their ‘restless’ approach catered for. A few years later I ran the programme again, evolving it to the new culture that had developed.

What they said…
“Penny’s openness, honesty and flexible style allow her to open developmental doors that to others would simply be shut. Each programme Penny runs is unique, tailored to creating the best possible learning experience for those in the room. We’ve seen Penny convey the concepts and practicalities of leadership in a way palatable to inexperienced and senior leaders alike. Watching people grow as a function of their time with Penny is powerful. There’s no doubt she has helped us change our organisation for the better, one leader at a time.” - Head of People and Culture

Feedback

“On reflection the things that you have trained us in, e.g. High Performing Teams, celebrating success etc, are the things that you as a trainer/facilitator took us through as a group. It was good to see this in practice to be able to transfer this to my team.”

Qantas

Qantas Engineering Transformative Leadership programme

Need: : Qantas was facing extreme financial issues and required all departments to become cut costs and people by 40% , including Engineering. This part of the business had a multi-generational culture and had never faced redundancies. Many people were life-long employees, whose father and grandfather had worked there. A transformational leadership programme was required to lead the new culture and manage this challenging transformation. Due to similar work with AirNZ Engineering, I was asked to run this.

How: With a newly shaped Senior leadership team we developed a programme that was run from this team down. The programme included components such as defining leadership at Qantas Engineering, leading change and people transformation, effective communication during change, managing conflict, challenging conversations and stress, and operating as a lead team.

This programme required ‘working below the surface’ of the content to shift mindsets, work with extreme fear and anger, and define new behaviours and gain acceptance.

 What they said…
“Penny is exceptional at her ability to inspire and motivate from the frontline to the senior leadership. While at Qantas we could not have accomplished the transformational changes, without her extraordinary work, with our frontline operational leaders. She has the ability to assess the organisational maturity, competency, development and integrate vision and strategy, into a comprehensive leadership development curriculum. Her delivery of the program captivates and engages the team to learn what true leadership is all about and provides them with the skill and competencies, to be affective in any environment... especially a change agenda! Penny is a master at her craft and the most effective I have experienced in my career. She has a true passion for what she does... it would be wonderful to working with her again!” - Head of Maintenance Operations, Qantas

Feedback

“I never really got what my role was until I did the course. It’s so much more than just getting the job done. It’s all about my people.” - Participant

“I’ve put in place the things we learnt with my guys (and was cynical!) and had some surprising results! They are listening more, less aggressive and more responsible.” - Participant

“Penny is an outstanding facilitator and an incredible person to watch in action. She has strong intuition that she uses to move leaders through content, sensing and flexing seamlessly with a no-nonsense approach and a wonderful sense of humour. Penny can deal with leaders of any background, level or industry and still have them leave the room believing they can be more than they ever thought possible. I cannot recommend her highly enough.” - Manager, Culture and Leadership, Qantas Engineering

AsureQuality

Stepping Up Leadership Programme

Need: Creation of a sustainable and pragmatic initial leadership programme for a range of diverse roles across the business linked to NZQA L3 business. I am still delivering this programme and consistently developing it to ensure it is fit for the evolving business and culture.

How: Development, design and delivery of a robust leadership programme that focuses on transfer and relevance to the work place across a very diverse workforce.

It is run over 7 months with 7 modules –People Leadership, Personal Productivity, Developing High Performing Individuals, Giving Effective Developmental Feedback, Developing High Performing Teams, Leading Change and Innovation, Graduation/ Presentations.

There are pre- and post-assignments, conversations and agreements with their Managers and learning hubs, wrapped in a blended multi-media learning solution. As role diversity is enormous, each module can be customised to their role and environment.

We also ensure a diverse mix of roles attend the programme to encourage cross-functional learning and information sharing, toward the AQ goal of One AQ Team.

What they said…
“Despite the challenges that COVID has brought, Penny has been very flexible by exploring different delivery options and new ways of working that has been effective for everyone.

Penny has worked with us at AsureQuality now for three years. She has supported us in creating a tailored Leadership Programme that aligns with our strategy and focuses on developing and growing our new leaders. Penny is a skilled facilitator who uses her sense of humour alongside the latest research and thinking to make these courses extremely engaging for everyone.

Our people thoroughly enjoy the programme. Not only do we see the impact internally of more connected and productive teams, but our customers are also noticing the positive change in our people.” - HoD Organisational Development

Feedback

“I have attended a number of training sessions over the years and found the way that you have done this training to be one of the best that I have been on. From Day 1, I found you to be very real with how you delivered the training, this meant that I was able to open up to you and the group with the things that were concerning me, my learnings and offer more to the group environment.” - Participant

“I have been able to give clear expectations to my staff and together we put together good development plans and goals. I have seen great increase in performance, and the confidence they have in their own work as well.” - Participant

“Thank you Penny for delivering fun and informative sessions. It puts things into a different perspective and not everything or everyone can be approached the same way. I have enjoyed all these sessions and will continue to incorporate what I have learnt into my work life as well as personal life.” - Participant